Business process management has been among the most common focuses of enterprise investments for years now. Thanks to major progress being made in the automation and unification categories of information technology, more organizations are being offered BPM software that carefully aligns with their unique needs and objectives. What's more, because so many businesses have made the change to cloud computing services and are now widely using digital document management systems, deploying and leveraging BPM is a far more straightforward matter.
Now, BPM is still somewhat new for certain companies, which is why many have not necessarily had the right expectations, nor best possible objectives, when first embracing the technology. In many situations, all of the pieces are there, and it is just a matter of putting them together. To master the puzzle, leaders will need to understand what BPM entails, how it can benefit them, and what they will need to do to get it off the ground and optimize it in a timely fashion.
New infographic released
The Association of Information and Image Management - one of the more prominent research organizations in the document and data management arenas, recently released new research findings in infographic form. The organization's analysts found that there have been some relatively massive positive progressions with respect to leadership opinions toward modern BPM systems.
According to AIIM, about 91 percent of leaders believe that BPM is indeed driven by modern technologies, and more than three-quarters are in agreement that the systems in place are among the more important pillars for change management. What's more, 80 percent view it as an option to begin automating certain tasks that would otherwise be conducted manually.
Now, AIIM also found that 42 percent of companies have properly integrated BPM, enterprise content management and enterprise resource planning solutions. This is certainly an improvement from the past, but still not necessarily enough. BPM will not function optimally when it is completely segregated from other systems - especially those dealing with documents and data. Strategies are indeed becoming more advanced, though, with just under two-thirds of respondents stating that they look for BPM solutions that can monitor activity in efforts to avoid preventable issues and improve areas that currently lack in performance.
About one-quarter of the leaders have taken a security-centric approach to BPM, leveraging it as part of their protective processes. More should likely begin to do so soon.
Bringing it all together
Optimal BPM is going to be reliant upon modernized systems across enterprise operations and departments. As the old saying goes, a chain will only be as strong as its weakest link. In this conversation, BPM is the chain, and matters such as document management, reporting, accounting, ERP and others will be the links. BPM can certainly help companies identify areas that are in need of improvement across their operations and assets, but implementation should begin after at least some work has been done to improve those other areas.
This is why so many firms have been working with service providers that can step in and help improve various areas of the business, including document management, workflow and BPM, in one fell swoop. Rather than conducting these projects in a piecemeal fashion, firms should indeed look to take a more comprehensive approach.