Making the transition away from traditional business processes and toward digital ones, including electronic workflows, automated transactions and Web-based document management, can be a difficult procedure to say the least. In many instances, these changes will be relatively complex and rife with risk, especially when leaders have not taken an intelligent, guided and best practice-aligned approach to digital transformation efforts.
But instead of going it alone and running the risk of messing up critical matters in the process, companies can leverage services from a trusted provider of digital business process solutions for their various needs. Especially when dealing with mission-critical aspects of operations like document management and workflows, getting assistance from solutions providers with plenty of experience will tend to be more efficient and less threatening to continuity.
Case in point
Network World recently reported that the massive increases in IT spending that have been focused upon the digitization of workflows, document management and other core business processes have been somewhat disruptive within technology departments. Now, it is worth noting that should the IT department be disrupted by these types of strategies and initiatives, there is simply no way that other areas of the business, including human resources and accounts payable, will remain untouched.
Rather, modern operations are fueled by IT in more ways than ever before, and technology outages, disruptions or other issues - whether in the process of digitization or after - can cost companies enormous sums before long. According to the news provider, leaders need to recognize and respect the alternative aspects of transitioning into digital before launching a relevant project, most notably with regards to the impact on culture and the organization at large.
Should decision-makers fail to see the forest for the trees in these initiatives, chances are mistakes will be made and that their operations will be more susceptible to issues large and small. The source added that the increased spending expected to intensify this year and for the foreseeable future will need to be coupled with a commitment to patient and accurate process overhauls, policy changes and employee education to handle the cultural aspects of change.
Stepping into the modern era
Early in 2015, Gartner argued that resilience to the disruptive power of change is a must in modern business, and organizations that remain too stagnant or averse to transformation simply might not be able to compete. The analysts were not all that hopeful in terms of how many companies will be successful in these efforts.
"Many organizations are either beginning, or in the midst of, digital business transformation initiatives," Gartner Research Director Julie Short stated. "We expect that only 30 percent of these efforts will succeed. To be part of that 30 percent, business and IT leaders must be ready and willing to innovate rapidly from a business model, business process and technology perspective."
At the end of the day, choosing to acquire the assistance and expertise of a reliable solutions provider will tend to be the safest path forward in digital business process transformation.